Privacy Policy

This Privacy Policy explains how Maintenance Mate ("we," "us," or "our") collects, uses, and protects your information when you use the Maintenance Mate mobile application, website, and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

• Account information: such as your name, email address, and authentication credentials when you register.
• Content you create: maintenance logs, work records, engine hours, parts inventories, storage locations, photos, attachments, and notes.
• Communications: information you provide when you contact us for support or feedback.

Information Collected Automatically

• Usage data: how you interact with the Service, features used, and actions taken.
• Device information: device type, operating system, app version, and unique device identifiers.
• Log and diagnostic data: crash reports and performance information used to keep the Service working reliably.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service;
• Authenticate you and secure your account;
• Sync your data across your devices and store it so it is available to you;
• Respond to your requests and provide customer support;
• Improve, personalize, and develop new features for the Service;
• Monitor and analyze usage, and diagnose technical problems; and
• Comply with legal obligations and enforce our terms.

3. Legal Bases for Processing

Where applicable law (such as the GDPR) requires it, we process your information based on: the performance of our contract with you to provide the Service; your consent; our legitimate interests in operating and improving the Service; and compliance with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following ways:

• Service providers: with third parties that perform services on our behalf, such as cloud hosting, database, authentication, and data synchronization providers, subject to appropriate confidentiality obligations.
• Collaborators you invite: if you invite crew members or technicians to access your data, they will be able to view and contribute to the content you share with them.
• Legal requirements: when required to comply with applicable law, legal process, or a valid governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, in which case we will take reasonable steps to protect your information.

5. Data Storage and Security

Your data is stored on secure servers operated by our hosting providers and, for offline functionality, locally on your device. We use reasonable administrative, technical, and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, and to request a copy of your data in a portable format. You can exercise many of these rights directly within the Service or by contacting us at --. You may also opt out of non-essential communications at any time.

8. Children's Privacy

The Service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. International Data Transfers

Your information may be processed and stored in countries other than the one in which you reside. Where we transfer information across borders, we take steps to ensure it receives an adequate level of protection consistent with applicable law.

10. Third-Party Links and Services

The Service may contain links to, or integrate with, third-party websites and services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by other reasonable means and update the "Last updated" date above. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at --.